Payment Policy

Accepted Payment Methods

At Prime Lifts, we offer convenient and secure payment options to ensure a smooth shopping experience:

Shopify Payments

We accept the following credit and debit cards through Shopify Payments:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club

PayPal

We also accept PayPal, which allows you to pay using:

  • Your PayPal account balance
  • Credit or debit cards linked to your PayPal account
  • Bank accounts linked to your PayPal account

Currency

All prices listed on our website are in [Your Currency]. International customers may be subject to currency conversion fees from their payment provider.

Payment Security

Secure Transactions

We prioritize the security of your payment information. Our store uses industry-standard SSL encryption to protect your personal and financial data during transmission.

PCI Compliance

Our payment processing is fully PCI DSS compliant, ensuring that your card information is handled according to the strictest security standards.

Billing Process

When you place an order with us, your payment will be processed immediately. Your card or PayPal account will be charged once you submit your order.

You will receive an email confirmation with your order details and payment receipt shortly after your purchase is complete.

Authorization Holds

In some cases, your payment provider may place a temporary authorization hold on your account when you place an order. This hold is not an actual charge but reserves the funds for your purchase. The hold will be replaced by the actual charge when your order is processed.

Failed Payments

If your payment is declined, you will receive a notification with instructions on how to update your payment information or choose an alternative payment method.

Subscription Payments (if applicable)

For subscription-based products, your payment method will be automatically charged according to your selected billing cycle. You can manage or cancel your subscription through your account settings at any time.

Refund Policy

For information regarding refunds, please refer to our Refund Policy page.

Questions About Your Payment

If you have any questions or concerns about payments, please contact our customer service team at:

Email: info@wearprimelifts.com

Phone: +44 736-0508353

Address: 71 - 75 Shelton Street, Covent Garden, London, WC2h 9JQ, United Kingdom

Last updated: 06/03/2025

Prime Lifts reserves the right to modify this Payment Policy at any time. Changes will be effective immediately upon posting to the website.